Support
A label that won’t scan, a result that looks off, or a question about your subscription? Write to us and we’ll get back to you.
Emailvintagepalai@gmail.comCommon questions
How does Vintage Snap estimate a price?
An AI model looks at your photos to identify the brand, model, era and condition, and checks current market information on the web. It then gives a low-to-high range. It is an estimate, not an appraisal: for valuable pieces, compare it with recent sold listings before you buy or sell.
Is Vintage Snap free?
The download and a 3-day free trial are free. After the trial, a subscription is needed to keep scanning. The App Store shows the price before you subscribe, and you can cancel any time.
What can it identify?
Clothing, footwear, bags and accessories: jackets, tees, denim, sneakers, sportswear and designer pieces. The clearer the label in your photo, the better the result.
Which marketplaces does the listing work for?
The listing is plain text, so you can paste it into any marketplace app: eBay, Vinted, Depop, Grailed, Poshmark or Vestiaire Collective, or a local one such as Kleinanzeigen, Subito, Leboncoin or Wallapop.
How do I cancel a subscription?
On your iPhone, open Settings, tap your name, then Subscriptions, and choose Vintage Snap.